Frequently asked questions
Common Questions
At Burtons Family Childcare, we understand that choosing the right Family Child Care & Daycare is an important decision for your family. Browse our frequently asked questions to learn more about our childcare services, daily routines, activities, enrollment, and what families can expect from our care.
What ages do you care for?
We welcome children from two months old through age 12, which means one trusted home can care for your infant, your preschooler, and your school-age child at the same time. Programs are tailored to each age group's needs.
What are child-to-caregiver ratios in a family child care home?
Family child care homes keep small group sizes, so caregivers give each child close, personal attention that large centers rarely match. Fewer children per adult means safer supervision, stronger bonds, and care that adapts to your child every day.
How do you keep children safe throughout the day?
Safety guides every part of our routine, from secure entry and constant supervision to childproofed play areas and clean, sanitized surfaces. Caregivers hold current CPR and first-aid certification, and children are always within a watchful adult's line of sight.
Do you provide meals and snacks?
Yes. We serve fresh, nutritious meals and snacks throughout the day, so children stay fueled for play and learning. Balanced menus support healthy growth, and we happily accommodate dietary needs and allergies when you share them with us in advance.
Can I tour the daycare before enrolling?
Absolutely, and we encourage it. A visit lets you see our colorful play spaces, meet the caregivers, and picture your child's day firsthand. Scheduling a tour at Burtons Family Childcare is the best way to know our Willowbrook, CA home is right.
What should my child bring each day?
Most families pack a change of clothes, any comfort item, and diapers or wipes for younger children. We provide meals, snacks, and learning materials, so your child arrives ready to play while we handle the rest of the day.
What is your policy when a child is sick?
To protect everyone, children with fever, vomiting, or contagious symptoms should stay home until they recover. We keep surfaces sanitized and watch for early signs of illness, then contact parents promptly if a child feels unwell during the day.
How do you handle naps and rest time?
Quiet rest is built into each day so children recharge for the afternoon. Younger ones follow their own nap schedules, while older kids enjoy a calm, restful break with soft lighting and soothing routines that help everyone settle down comfortably.
Do you offer flexible or part-time schedules?
We know every family's routine looks different, so we offer flexible options that fit full days, partial days, and after-school hours. Whether you work long shifts or need occasional coverage, we can build a schedule around your child's needs.
How do you help a child adjust to daycare for the first time?
Starting care is a big change, so we ease the transition with gentle routines, warm caregivers, and lots of reassurance. We learn your child's comforts, keep first days short when helpful, and stay in close touch until they feel secure.
How do you handle discipline and behavior?
We guide behavior with patience and positive redirection rather than punishment. Clear, consistent routines help children understand expectations, and we teach sharing, kindness, and problem-solving through everyday moments, so kids learn to manage feelings and get along with others respectfully.
How do you communicate with parents about my child's day?
Open communication matters to us, so we share updates on meals, naps, activities, and milestones regularly. Parents can ask questions anytime at drop-off or pickup, and we reach out right away about anything important, keeping you connected to your child's day.
What does a typical day look like?
Days balance structure and fun, with learning activities, active play, meals, rest, and creative time woven together. Children move through predictable routines that build security, then explore stories, art, music, and outdoor play, all guided by caring adults who know them well.
Do you care for children with special needs?
Yes. Our caregivers hold special-needs certifications and work closely with families to give every child the support they deserve. We adapt activities, routines, and attention so children of all abilities feel included, capable, and genuinely at home in our care.
How do you handle food allergies?
Your child's safety comes first, so we carefully track every known allergy and adjust meals and snacks to keep trigger foods away. Caregivers stay alert to labels and cross-contact, and we ask parents to share allergy details before the first day.
Is your program bilingual?
Our bilingual caregivers support children in more than one language, which helps young learners feel understood and confident. For families who speak Spanish and English at home, this means smoother communication and a warm environment where every child's background is respected.
How do you support potty training?
We team up with parents to keep potty training consistent between home and our care. Using gentle encouragement, regular bathroom breaks, and lots of praise, we help toddlers build confidence at their own pace without pressure, celebrating every small success along the way.
What makes a family child care home different from a large daycare center?
A family child care home offers a smaller, more personal setting where children feel like part of a family rather than a crowd. Mixed ages, familiar caregivers, and a cozy home environment create warmth and consistency that big centers struggle to provide.
Is there a waitlist to enroll?
No. Unlike many centers, we keep no waitlists or enrollment limits, so your child can join Burtons Family Childcare in Willowbrook, CA whenever you are ready. That flexibility means families facing sudden schedule changes can secure trusted care without long delays.